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Terms of Service

Last updated: June 2026

Orders

Placing an order constitutes an offer to purchase. We reserve the right to refuse or cancel any order at our discretion. Prices are listed in GBP and include VAT where applicable.

Returns

Returns are only accepted if the product is unopened and in its original packaging. Use our contact form within 7 days of delivery to start a return.

Shipping

We aim to dispatch all orders within 1 business day. Delivery times vary by location — see our Shipping page for details.

Liability

Our products are intended for adult use only. Use at your own discretion. Veilé is not liable for incidental or consequential damages arising from product use.

Contact

Questions? Use our contact form.